frequently asked questions - kindpeople.
general information
q: what is kindpeople.?
a: kindpeople. is a clothing label launched by chillibeanmedia. our mission is to raise funds for charitable causes with every garment sold, combining fashion with philanthropy.
q: how does kindpeople. support charity?
a: for every item purchased, $5 of the proceeds is donated to our partner charities.
products
q: what types of clothing do you offer?
a: we offer a variety of high-quality, stylish garments including t-shirts, hoodies [to come], and accessories [to come]. our collection is designed to be both fashionable and comfortable.
q: are your products ethically made?
a: yes! we are committed to ethical production practices. our clothing is made from sustainable materials, and we ensure fair labor practices throughout our supply chain.
purchasing and payments
q: how can I purchase kindpeople. clothing?
a: you can purchase our clothing directly from our website at kindpeople.au. simply browse our collection, select your items, and proceed to checkout.
q: what payment methods do you accept?
a: we accept various payment methods including credit/debit cards, ApplePay, and GooglePay to provide a convenient shopping experience.
shipping and returns
q: do you ship internationally?
a: yes, we offer international shipping. shipping fees and delivery times may vary depending on your location.
q: what is your return policy?
a: we want you to be 100% satisfied with your purchase. if you are not happy with your order, you can return it within 30 days of receipt for a full refund or exchange, provided the items are unworn and in their original condition.
donations and partnerships
q: how are the donations to charity calculated?
a: $5 from each sale is allocated to our partner charities.
q: can my charity partner with kindpeople.?
a: we love raising funds for charity and want more charities to raise funds for their missions via kindpeople. please contact us at hello@kindpeople.au for more information.
contact and support
q: how can I contact kindpeople. for further inquiries?
a: for any questions or support, you can reach us at hello@kindpeople.au. we aim to respond to all inquiries within 24 hours.
q: where can I find more information about your charitable initiatives?
a: detailed information about our charitable initiatives and the impact of your purchases can be found on our website.
miscellaneous
q: do you offer gift cards?
a: yes, we offer gift cards in various denominations. they make perfect gifts for friends and family who want to support a good cause while enjoying stylish clothing.
If you have any other questions not covered here, feel free to contact us at hello@kindpeople.au. thank you for supporting kindpeople. and our mission to make the world a better place through fashion!